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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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•sage•

October 30, 2024

5  out of  5
rating by •sage•
"Christi assisted me with auto and home quotes. She took the time to review the quotes and compare them with my current policies ensuring I understood the coverages and how they worked. If you are looking for insurance you definitely need to call Scotti Catalano State Farm and ask for Christi"
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Brittany Feigel

October 30, 2024

5  out of  5
rating by Brittany Feigel
"I called Scotti Catalano State Farm looking for life insurance. Christi provided me with a life quote making sure I understood all of the options and taking the time to figure out how much my family would need. I highly recommend Christi and Scotti Catalano State Farm for all your insurance needs."
We responded:
"Thank you for sharing your experience, Brittany! I am so glad to hear Christi was able to get you coverage that suits your needs. Please let us know if there is anything else we can help you with. We are here for Good Neighbors like you!"
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Amy Fix

October 29, 2024

5  out of  5
rating by Amy Fix
"I've been a State Farm customer for 30+ years, in several states. The service and attention that I get from Scotti's agency is the best, by far. Her staff are prompt and able to troubleshoot issues to make sure I'm taken care of. I look forward to moving all of my policies to Scotti, once we make a permanent move to MS!"
We responded:
"Thank you so much for your kind words and the five star review! We're thrilled to hear that you've had such a positive experience with our agency and our team. If we can help with anything in the future, please don't hesitate to reach out! Thanks again!"
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Cheyenne Thompson

October 25, 2024

5  out of  5
rating by Cheyenne Thompson
"I recently bought life insurance for my son, from State Farm with Christi Thibault. The process was extremely smooth, and it was the best deal around. After checking with my old agencies, I found the team at State Farm to be extremely helpful and focused on my benefit more than theirs. Her service quality was truly exceptional. I can’t wait to come back for all my insurance needs. 10/10 recommend talking to Christi if you are on the fence about getting life insurance. I know I made the right decision."
We responded:
"Cheyenne, thank you so much for the fantastic review! I am thrilled to hear that Christi was able to get your son situated with coverage that works for your budget and needs. Christi does a wonderful job with our Good Neighbors, and we are glad to see her recognized for her hard work. Please let us know if there is anything else we may assist you with!"
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cindy crosby

September 25, 2024

1  out of  5
rating by cindy crosby
"Backdated effective date of policy which resulted in double coverage and being overcharged. Scotty’s answer was, we date it effective the date you called in for the quote, that’s the way we do it. Watch out."
We responded:
"Cindy, I am sorry to hear about your negative experience. Please give me a call at (228) 222-4831 to discuss the situation further. I look forward to speaking with you. "
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LeAyn Walton

September 4, 2024

5  out of  5
rating by LeAyn Walton
"I recently had the pleasure of working with Christi for insurance quotes on our family's cars, home, boat, and ATVs. From the outset, Christi was exceptionally professional and attentive to our needs. She took the time to understand our unique circumstances and provided us with comprehensive and competitive quotes that addressed all our requirements. What really sets Christi apart is her deep knowledge of the insurance industry and her commitment to providing personalized service. She answered all our questions thoroughly, ensuring we fully understood our options and felt comfortable with our choices. I highly recommend Christi to anyone looking for assistance with their insurance. She truly cares about her clients and goes above and beyond to deliver the best service. State Farm is fortunate to have her."
We responded:
"Thank you so much for the fantastic review! I am absolutely thrilled to hear that Christi has been so helpful with your various coverage needs. Christi is a wonderful team member of ours, and we love to hear about our Good Neighbor's experiences working with her!"
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Sarah Melton

August 13, 2024

5  out of  5
rating by Sarah Melton
"Ms. Jolene was beyond helpful! I have been overpaying for car insurance. I was becoming overwhelmed with trying to get quotes. I didn’t realize just how many insurance companies there are. Jolene was like a breath of fresh air. I could tell that she really cares about her job and truly helping her customers. I also had my baby with me and I know I made the process much longer than it should have, but she was so patient with me and so sweet. I appreciate that more than anything! She also made me excited to talk to my spouse more about life insurance. I can’t wait to work with her further. Thank you for your time and care Ms. Jolene!"
We responded:
"Thank you for the fantastic review, Sarah! I'm thrilled to hear that Jolene was helpful with all of your coverage needs. Please feel free to stop by or call if there is anything else we can help you with. We are happy to help our Good Neighbors!"
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Shelby Harville

July 19, 2024

5  out of  5
rating by Shelby Harville
"Christi was fast, efficient, and very helpful for all of my policies I was interested in getting."
We responded:
"Thank you for sharing your experience, Shelby! We appreciate your feedback and the 5 star review!"
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Brandy Lemieux

July 19, 2024

5  out of  5
rating by Brandy Lemieux
"After completing an online quote for Home and Auto, Christi reached out to see if I had any questions. She has been very helpful with quoting me for various products and making changes to fit our needs, budget and successfully save us money. Christi has answered all my questions with her wealth of knowledge and has taught me a few things about insurance and more. She is very friendly, courteous, efficient and returns calls when she says she will. I have been able to easily get ahold of her when needed unlike my previous agent with another company. Christi is easy to talk with, like a close friend you’ve known a while instead of someone you just met. I’m looking forward to working with Christi and State Farm for all our needs. Thank you Christi for exceptional, above and beyond service!"
We responded:
"Brandy, thank you so much for the fantastic review! I'm thrilled to hear that Christi was able to accommodate your needs while getting you coverage. Christi is a wonderful member of our team, and we are happy to see her recognized for her hard work. Let us know if there is anything else we can help you with. "
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hayley saucier

July 17, 2024

5  out of  5
rating by hayley saucier
"Christi with State Farm is an exceptional employee! She was very helpful and willingly listened to me rant about my previous insurer. She directed me to cheaper insurance and now I am with SF!"
We responded:
"Thank you for the positive feedback, Hayley! I am so glad to hear Christi was able to get you coverage that suits your needs and desired price range. Please let us know if there is anything else we can help you with. We are here for Good Neighbors like you!"
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Kelsey Guidry

July 5, 2024

5  out of  5
rating by Kelsey Guidry
"Christi explained all the coverages and made sure I had the coverages I need at a price I could afford. Would highly recommend anyone needing car/home/renters or life insurance call this office and ask for Christi."
We responded:
"Thank you for the wonderful review, Kelsey! I'm happy to hear that Christi was able to get you set up with coverage that works for your budget and needs. Please let us know if there is anything else our team can help you with. We are here for you! "
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Angela Rutherford

July 2, 2024

5  out of  5
rating by Angela Rutherford
"Great agent and staff! I love that I can text them for changes to our vehicle and rental policies! And feel safer with a local company!"
We responded:
"Thank you for the wonderful review, Angela! I'm happy to hear you have enjoyed working with our team! "
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Brandi Fos

June 27, 2024

5  out of  5
rating by Brandi Fos
"Christi made the process of moving my policies so simple. She understood my work schedule and was patient while I gathered my information. I could not be happier with the service and the savings. I appreciate all of your help and advice!"
We responded:
"Thank you for leaving us a 5-star review, Brandi! We are thrilled to know that you had a great experience with Christi. Thank you for your business and we look forward to serving you again!"
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Tegan P

June 20, 2024

5  out of  5
rating by Tegan P
"Thank you for your attention to detail and quick work!"
We responded:
"Thank you for the 5-star review, we appreciate the feedback!"
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Morgan Mitchell

June 19, 2024

5  out of  5
rating by Morgan Mitchell
"My agent, Christi, was super helpful, educational, and quick. She was able to get me cheaper rates than what I was currently paying, and answered all of my questions about the policy. The best customer service!"
We responded:
"Thank you for recognizing Christi’s efforts, Morgan! She’s a superstar and I’m not surprised she was able to assist you and answer all questions asked. We appreciate you and thanks again for the 5-stars!"
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Jennifer Lafontaine

June 18, 2024

5  out of  5
rating by Jennifer Lafontaine
"Christy T. was so easy to talk with and very helpful in meeting my insurance needs. She was quick to respond with lots of knowledge about the policies and coverage. She was able to get me a reasonable quote within the same day. She was able to save me lots of money."
We responded:
"Amazing to hear, Jennifer! Thank you for sharing and leaving this review for us. We are always happy to help you out! I’ll let Christi know she got a shout-out from you!"
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Rhonda Howell

June 13, 2024

5  out of  5
rating by Rhonda Howell
"I could not have went through this without Christi. She went above & beyond what i ever thought.. Thank you"
We responded:
"Thanks for the positive feedback, Rhonda! I'm happy to hear you have enjoyed working with us so far. We appreciate you!"
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L McDonald

June 5, 2024

5  out of  5
rating by L McDonald
"I was with another insurance company for 10 years & the rates kept rising on my vehicle insurance. Christi did an amazing job providing a MUCH cheaper rate & made the process quick & easy to switch over."
We responded:
"L, thank you so much for the fantastic review! I'm thrilled to hear you have had a positive experience working with Christi. She is a wonderful member of our team, and we are happy to see her recognized for her hard work. We are happy to help!"
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Taneale Mcgowen

May 30, 2024

5  out of  5
rating by Taneale Mcgowen
"I had the most pleasant experience getting started with State Farm. They made this whole process so easy."
We responded:
"Thank you for the five stars, Taneale! I'm so glad to hear we have provided you with the experience we aim for. Don’t hesitate to reach out if you have any questions!"
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Danielle Strong

May 30, 2024

5  out of  5
rating by Danielle Strong
"I recently switched my auto and home insurance to a bundled plan at State Farm and I couldn’t be happier with the experience. Christi , the agent who helped me was absolutely fantastic. From the very beginning, Christi was incredibly knowledgeable and helpful. She took the time to understand my coverage needs for both my car and home, and she explained all the different options in a clear and concise way. I never felt pressured to make a decision, and Christi answered all my questions, patiently and thoroughly. The best part by bundling my policies with State Farm I ended up saving their significant amount of money on my monthly premiums switching and bundling was a breeze. Thanks to Christi ‘s expertise. Overall, I had a fantastic experience with State Farm and Christi if you’re looking for And competitive race on your insurance I highly recommend giving them a call and asking for Christi."
We responded:
"Danielle, thank you so much for the wonderful review! I'm thrilled to hear you had a positive experience working with Christi to get coverage for your car and your home. Christi is a true asset to our team, and we are glad to see her recognized for all of her hard work. We are happy to help! "
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Mary Mitchell

May 29, 2024

5  out of  5
rating by Mary Mitchell
"Christi took the time to review our current policies with us and gave us options on what they were able to provide with cheaper rates and better terms, as opposed to trying to persuade us to just go with them. She was honest with us about whether her rates were more or less than what we currently have, and we appreciated that quality in an insurance agent!"
We responded:
"Thank you for the wonderful feedback, Mary! I'm happy to hear you and Christi were able to review your coverage options together. If there is anything else we can help you with, please let us know! "
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Joshua Guidry

May 22, 2024

5  out of  5
rating by Joshua Guidry
"Christi was extremely professional and helpful. I contacted Christi for insurance on 3 vehicles, a boat, and camper. She responded and reacted immediately. If I could give more then 5 stars then I would. I highly recommend!"
We responded:
"Thanks for the great review, Joshua! I am glad to hear Christi was helpful in getting you the coverage that suits your needs. If there is anything else she or I can be of assistance with, please let us know. We are happy to help."
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Beverly Day

May 14, 2024

5  out of  5
rating by Beverly Day
"Joleen was amazing. Thanks for all your help!!"
We responded:
"Thank you for the positive feedback, Beverly! I'm glad to hear you enjoyed working with Jolene. If there is anything else she or I can assist you with, please don't hesitate to reach out. We are here to help! "
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Magen stewart

April 12, 2024

5  out of  5
rating by Magen stewart
"Jolene was such an amazing help. She was very thorough in helping us change from one company to the other and was able to help us get cheaper rates by bundling. Would highly recommend!!"
We responded:
"Thanks for the wonderful review, Magen! I'm happy to hear that you had a positive experience working with Jolene! She works hard to get our Good Neighbors the coverage they need at a price point that works for them. If there is anything else she or I can help you with, please feel free to stop by or give us a call. We are happy to help! "
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Caitlin Prewitt

March 28, 2024

5  out of  5
rating by Caitlin Prewitt
"Wonderful experience! Christi went above and beyond helping me choose the best life insurance policy for my family!"
We responded:
"Caitlin, thanks for the positive review! I am so happy to hear you had a positive experience working with Christi to get coverage for you and your family. If there's anything else we can assist you with, please let us know!"