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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cynthia Westbrook

Cynthia Westbrook

March 24, 2025

5  out of  5
rating by Cynthia Westbrook
"Excellent service, answered all my questions and then some. I’ll be sending more people your way Christy 😊"
We responded:
"Thank you so much, Cynthia! I am happy to hear Christi provided you with the excellent experience we strive for. Let us know if we can assist you with anything else or if you have any questions! "
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Candice Allen

March 18, 2025

5  out of  5
rating by Candice Allen
"Christi is amazing to work with! She answered all of our questions in a timely and professional manner! Wonderful personality and a pleasure to talk with."
We responded:
"Thank you for the fantastic review, Candice! I am happy to hear that you enjoyed working with Christi for your coverage needs. Please don't hesitate to reach out if there is anything else we may assist you with. We are happy to help!"
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Laina Tryon

March 18, 2025

5  out of  5
rating by Laina Tryon
"Mrs Thibault is very knowledgeable about the products State Farm offers. I would recommend her to anyone"
We responded:
"Thank you for the five stars, Laina! I am glad to hear you had an excellent experience working with Christi. Please feel free to reach out if there is anything else we can help you with."
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Debbie Duke

March 14, 2025

5  out of  5
rating by Debbie Duke
"My husband and I worked with Erica on our auto insurance I must say she was very patient answered every question we had with Grace and she was knowable made us feel very comfortable with our decision to choose State Farm she was a pleasure to work with Thank you Erica"
We responded:
"Thank you for the fantastic review highlighting Erica and your experience working with her! I am glad to hear she increased your confidence in your options when it comes to your coverage. If there is anything else me and I can help you with, please let us know. We are here for you! "
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Brandy Henderson

February 26, 2025

5  out of  5
rating by Brandy Henderson
"Very helpful and listened to I was looking for"
We responded:
"Thank you for the positive feedback, Brandy! Let us know if there is anything else we can help you with."
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Tara Theriot

February 25, 2025

5  out of  5
rating by Tara Theriot
"Christi provided quick and easy to understand life insurance quotes and answered all of my questions ensuring I understood all available options. If you are looking for life insurance this is the Agency to call. Make sure to ask for Christi."
We responded:
"Thank you for the positive feedback, Tara! I am so glad to hear you have enjoyed working with Christi for your life insurance needs. Let us know if there is anything else we may assist you with. We are happy to help! "
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Troy Theriot

February 21, 2025

5  out of  5
rating by Troy Theriot
"Christi provided me with quick and easy auto and life coverages making sure that not only my auto was covered but my family as well in the event something were to happen to me. Highly recommend Christi and Scotti Catalano State Farm for your insurance needs"
We responded:
"Thank you for the wonderful review, Troy! I am glad to hear Christi was able to help you out with your coverage needs. If there is anything else we can help you with, please let us know! "
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Valisa McCrory

February 21, 2025

5  out of  5
rating by Valisa McCrory
"Christi was very helpful and saved me a lot of money on my policy."
We responded:
"Thank you, Valisa! I am glad to hear Christi was helpful with getting you set up with coverage and saving money in the process. If there is anything else we can help you with, please let us know."
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Je'Lanie Goolsby

February 19, 2025

5  out of  5
rating by Je'Lanie Goolsby
"Brooke made the process of getting car insurance with State Farm effortless. I received tremendous savings offers over my previous insurance. I felt that I was finally receiving incentives/rewards for my good driving record."
We responded:
"Thank you for the wonderful review, Je'Lanie! I am glad to hear our team were able to help you out with your coverage needs. If there is anything else we can help you with, please let us know!"
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Melvin Balderrama

February 19, 2025

4  out of  5
rating by Melvin Balderrama
"Great staff!! Very friendly!"
We responded:
"Thank you for the wonderful review, Melvin! I am glad to hear our team was able to help you out with your coverage needs. If there is anything else we can help you with, please let us know! "
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Tim Burns

February 18, 2025

5  out of  5
rating by Tim Burns
"Kristi was great! Professional fast efficient and made sure i had the right coverage for our needs. Give her a call and you won’t regret it."
We responded:
"Thank you for the fantastic review, Tim! I am glad to hear Christi answered your questions and provided you with a phenomenal experience. Please let us know if there is anything else our team may do for you. We are happy to help!"
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Tracy G

January 28, 2025

5  out of  5
rating by Tracy G
"Great service! I needed a policy that covered grocery delivery and my insurance carrier does not provide that. So, I called Scotti State Farm. They were courteous quick and got me an even better policy for less. Wayland was very helpful and answered all my questions. First time it's ever been a pleasure to get insurance. Thanks for the great customer service!"
We responded:
"Thank you for the review, Tracy! I am glad to hear you enjoyed working with us and that we were able to assist you with your needs. Please reach out if there is anything else we can help you with."
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cecil webb

January 25, 2025

5  out of  5
rating by cecil webb
"Just changed over from my other insurance company. The team that represents state farm are a great positive representation Listen offering different options polite"
We responded:
"Thank you for the feedback, Cecil! I am glad to hear you have enjoyed working with us on your insurance needs. Let us know if there is anything else we can help you with. We are happy to help!"
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Pamela white

January 10, 2025

5  out of  5
rating by Pamela white
"This is a very nice agent and company to deal with, they took care of everything I needed over the phone, highly recommended!!!"
We responded:
"Thanks for the feedback, Pamela! I am glad to hear you have enjoyed working our team. We are happy to help, so don't hesitate to reach out with any questions or concerns you may have!"
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Ben West

January 7, 2025

5  out of  5
rating by Ben West
"Waylon was very friendly and helpful with starting my policy. And he saved me money, which was the reason for my interest in the first place."
We responded:
"Thanks Ben! We are so glad to hear you had a positive experience working with Weylin! He is a wonderful member of our team, and we love to see him recognized for all he does! "
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Trell Dodson

December 18, 2024

5  out of  5
rating by Trell Dodson
"Christy was phenomenal! No matter how many questions I had she took the time to answer them."
We responded:
"Thank you for the wonderful review, Trell! I am glad to hear that Christi has been super helpful with your coverage needs. If there is anything else we may assist you with please let us know! "
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•sage•

October 30, 2024

5  out of  5
rating by •sage•
"Christi assisted me with auto and home quotes. She took the time to review the quotes and compare them with my current policies ensuring I understood the coverages and how they worked. If you are looking for insurance you definitely need to call Scotti Catalano State Farm and ask for Christi"
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Brittany Feigel

October 30, 2024

5  out of  5
rating by Brittany Feigel
"I called Scotti Catalano State Farm looking for life insurance. Christi provided me with a life quote making sure I understood all of the options and taking the time to figure out how much my family would need. I highly recommend Christi and Scotti Catalano State Farm for all your insurance needs."
We responded:
"Thank you for sharing your experience, Brittany! I am so glad to hear Christi was able to get you coverage that suits your needs. Please let us know if there is anything else we can help you with. We are here for Good Neighbors like you!"
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Amy Fix

October 29, 2024

5  out of  5
rating by Amy Fix
"I've been a State Farm customer for 30+ years, in several states. The service and attention that I get from Scotti's agency is the best, by far. Her staff are prompt and able to troubleshoot issues to make sure I'm taken care of. I look forward to moving all of my policies to Scotti, once we make a permanent move to MS!"
We responded:
"Thank you so much for your kind words and the five star review! We're thrilled to hear that you've had such a positive experience with our agency and our team. If we can help with anything in the future, please don't hesitate to reach out! Thanks again!"
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Cheyenne Thompson

October 25, 2024

5  out of  5
rating by Cheyenne Thompson
"I recently bought life insurance for my son, from State Farm with Christi Thibault. The process was extremely smooth, and it was the best deal around. After checking with my old agencies, I found the team at State Farm to be extremely helpful and focused on my benefit more than theirs. Her service quality was truly exceptional. I can’t wait to come back for all my insurance needs. 10/10 recommend talking to Christi if you are on the fence about getting life insurance. I know I made the right decision."
We responded:
"Cheyenne, thank you so much for the fantastic review! I am thrilled to hear that Christi was able to get your son situated with coverage that works for your budget and needs. Christi does a wonderful job with our Good Neighbors, and we are glad to see her recognized for her hard work. Please let us know if there is anything else we may assist you with!"
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cindy crosby

September 25, 2024

1  out of  5
rating by cindy crosby
"Backdated effective date of policy which resulted in double coverage and being overcharged. Scotty’s answer was, we date it effective the date you called in for the quote, that’s the way we do it. Watch out."
We responded:
"Cindy, I am sorry to hear about your negative experience. Please give me a call at (228) 222-4831 to discuss the situation further. I look forward to speaking with you. "
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LeAyn Walton

September 4, 2024

5  out of  5
rating by LeAyn Walton
"I recently had the pleasure of working with Christi for insurance quotes on our family's cars, home, boat, and ATVs. From the outset, Christi was exceptionally professional and attentive to our needs. She took the time to understand our unique circumstances and provided us with comprehensive and competitive quotes that addressed all our requirements. What really sets Christi apart is her deep knowledge of the insurance industry and her commitment to providing personalized service. She answered all our questions thoroughly, ensuring we fully understood our options and felt comfortable with our choices. I highly recommend Christi to anyone looking for assistance with their insurance. She truly cares about her clients and goes above and beyond to deliver the best service. State Farm is fortunate to have her."
We responded:
"Thank you so much for the fantastic review! I am absolutely thrilled to hear that Christi has been so helpful with your various coverage needs. Christi is a wonderful team member of ours, and we love to hear about our Good Neighbor's experiences working with her!"
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Sarah Melton

August 13, 2024

5  out of  5
rating by Sarah Melton
"Ms. Jolene was beyond helpful! I have been overpaying for car insurance. I was becoming overwhelmed with trying to get quotes. I didn’t realize just how many insurance companies there are. Jolene was like a breath of fresh air. I could tell that she really cares about her job and truly helping her customers. I also had my baby with me and I know I made the process much longer than it should have, but she was so patient with me and so sweet. I appreciate that more than anything! She also made me excited to talk to my spouse more about life insurance. I can’t wait to work with her further. Thank you for your time and care Ms. Jolene!"
We responded:
"Thank you for the fantastic review, Sarah! I'm thrilled to hear that Jolene was helpful with all of your coverage needs. Please feel free to stop by or call if there is anything else we can help you with. We are happy to help our Good Neighbors!"
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Shelby Harville

July 19, 2024

5  out of  5
rating by Shelby Harville
"Christi was fast, efficient, and very helpful for all of my policies I was interested in getting."
We responded:
"Thank you for sharing your experience, Shelby! We appreciate your feedback and the 5 star review!"
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Brandy Lemieux

July 19, 2024

5  out of  5
rating by Brandy Lemieux
"After completing an online quote for Home and Auto, Christi reached out to see if I had any questions. She has been very helpful with quoting me for various products and making changes to fit our needs, budget and successfully save us money. Christi has answered all my questions with her wealth of knowledge and has taught me a few things about insurance and more. She is very friendly, courteous, efficient and returns calls when she says she will. I have been able to easily get ahold of her when needed unlike my previous agent with another company. Christi is easy to talk with, like a close friend you’ve known a while instead of someone you just met. I’m looking forward to working with Christi and State Farm for all our needs. Thank you Christi for exceptional, above and beyond service!"
We responded:
"Brandy, thank you so much for the fantastic review! I'm thrilled to hear that Christi was able to accommodate your needs while getting you coverage. Christi is a wonderful member of our team, and we are happy to see her recognized for her hard work. Let us know if there is anything else we can help you with. "